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#1511
CaptainData
Participant

Hi Bryan,

I bought it on Amazon. I did not add a protection plan and the Amazon return period has long expired.

I (now) have three EBs! I DID buy the protection plan for the third one!

This one doesn’t even show up as a USB device, so I guess it’s dead.

Is there a recovery process?

Also, I have an issue with the “production” EB I have deployed. It was months after I bought it for a stable kernel, but it works great now; except the Ethernet connection drops several times per day. This is a separate issue. Can you help or should I go to the forum?

Thanks,
Henry

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